Terms of Service

Last updated: January 15, 2025

Welcome to LYYNX LLC ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, services, and any related applications (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

2. Description of Services

LYYNX provides artificial intelligence solutions for the retail industry, including but not limited to:

• AI-powered analytics and insights
• Retail optimization tools
• Predictive intelligence platforms
• Personalization engines
• Related consulting and support services

3. User Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.

4. User Accounts

To access certain features of our Services, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and up-to-date information
• Notifying us immediately of any unauthorized use

5. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You may not:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or illegal content
• Interfere with or disrupt our Services
• Attempt to gain unauthorized access to our systems
• Use our Services for competitive analysis or reverse engineering

6. Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, software, and technology, are owned by LYYNX or our licensors and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. User Content

If you submit content to our Services, you retain ownership of your content but grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content solely for the purpose of providing our Services.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Service Availability

We strive to maintain high availability of our Services but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of our Services at any time with or without notice.

10. Fees and Payment

Some of our Services may require payment of fees. All fees are non-refundable unless otherwise specified. We reserve the right to change our pricing at any time with appropriate notice.

11. Disclaimers

Our Services are provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, completeness, or reliability of content
• Uninterrupted or error-free operation

12. Limitation of Liability

To the maximum extent permitted by law, LYYNX shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our Services.

13. Indemnification

You agree to indemnify and hold harmless LYYNX and its affiliates from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.

14. Termination

We may terminate or suspend your access to our Services at any time, with or without cause or notice. Upon termination, all rights and licenses granted to you will cease immediately.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Washington, United States, without regard to conflict of law principles.

16. Dispute Resolution

Any disputes arising from these Terms or our Services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

17. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website. Your continued use of our Services after such changes constitutes acceptance of the new Terms.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

19. Contact Information